Privacy Policy

Last Updated: 10 January 2026

This Privacy Policy explains how Lornbridge (“we,” “our,” or “us”), operated by ST Finance & Consultancy, collects, uses, and protects your personal information when you visit https://lornbridge.com (the “Site”) or interact with our services.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised “Last updated” date. Continued use of our Site indicates acceptance of the updated policy.

Information We Collect

Data You Provide Directly

• Contact details: Name, email address, phone number, billing and shipping address
• Order information: Products purchased, order history, delivery details, and payment confirmation
• Account details: Login credentials and account-related information (where applicable)
• Customer communications: Messages sent to our support team via email or contact forms

Payment information is processed securely by third-party payment providers and is not stored on our servers.

Data Collected Automatically

We use cookies and similar technologies to collect information such as:

• Device type, browser type, and operating system
• IP address
• Pages visited, time spent on the Site, and interaction data

This information helps us understand usage patterns and improve our services.

Data from Third Parties

We may receive limited information from trusted third-party service providers, such as payment processors, shipping partners, analytics providers, or marketing tools, solely to support our business operations.

How We Use Your Information

We use personal information for the following purposes:

• To process, fulfil, and deliver orders
• To send order confirmations, account updates, and policy notifications
• To provide customer support and respond to enquiries
• To improve our website, services, and product offerings
• For marketing and promotional communications (where legally permitted and with opt-out options)
• To detect fraud, prevent unauthorised activity, and enhance security
• To comply with legal, tax, and regulatory obligations

Cookies & Tracking

We use cookies to personalise your experience, remember preferences, analyse site performance, and support essential site functionality. You can manage or disable cookies through your browser settings; however, disabling cookies may affect certain features of the Site. For more details, please refer to our Cookies Policy.

Sharing of Information

We may share personal data with:

• Service providers and vendors (such as payment processors, shipping companies, hosting providers, and analytics services)
• Business partners involved in order fulfilment or customer communications
• Affiliates within our corporate group
• Government or regulatory authorities when legally required

We do not sell your personal information or share sensitive personal data without your consent.

Third-Party Links

Our Site may contain links to external websites operated by third parties. We are not responsible for the content, security, or privacy practices of those websites. We encourage you to review their privacy policies before providing personal data.

Children’s Privacy

Our services are not directed toward children under the age of 16, and we do not knowingly collect personal information from minors. If you believe that a child has provided us with personal data, please contact us so we can delete it.

Security & Data Retention

We use appropriate technical and organizational security measures, including SSL encryption, to protect personal data. While no system is completely secure, we take reasonable steps to safeguard your information.

Personal data is retained only as long as necessary to fulfil business purposes, comply with legal or accounting obligations, or until deletion is requested where legally permissible.

Data Protection & Your Rights (GDPR & UK GDPR)

Lornbridge is operated by ST Finance & Consultancy, a company based in the Netherlands, and complies with the General Data Protection Regulation (GDPR) and the UK GDPR when processing personal data of customers in the United Kingdom and the European Union.

Your Rights

Depending on your location, including the UK and EU, you have the right to:

• Access, correct, or request deletion of your personal data
• Request a copy of your data (data portability)
• Restrict or object to certain types of data processing
• Withdraw your consent at any time for marketing communications
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at support@lornbridge.com. For security reasons, we may need to verify your identity before processing your request.

International Users

Your personal information may be transferred to and processed in countries outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place, including compliance with applicable data protection laws and standard contractual protections.

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